Versand
1. Introduction
This Shipping Policy explains how Approved Cycling handles order processing, dispatch, delivery regions, estimated shipping timing, and shipping-related support.
2. Order processing
In-stock items are generally prepared for dispatch within the advertised handling window. Processing times may differ for custom builds, special-order products, bundles, or items requiring supplier confirmation.
3. Shipping destinations
Approved Cycling serves customers across the EU and may support selected international destinations where available.
4. Shipping methods
Approved Cycling currently uses Pošta Slovenije and FedEx for domestic and international shipping where applicable.
Carrier and service level options may still vary by destination, parcel type, order value, and product category.
5. Delivery times
Delivery timing depends on destination, carrier service, customs processing where relevant, and the product ordered.
Estimated delivery timing may vary between Slovenia, other EU destinations, and supported international shipments.
6. Shipping costs
Shipping charges may depend on destination, carrier, parcel size, product category, and order value.
Any shipping cost shown at checkout or during the order flow is the amount that applies to that order unless otherwise agreed in writing.
7. Customs / duties / taxes
For destinations outside the EU, local import duties, customs handling fees, and taxes may apply depending on the destination country and local rules.
These charges are the responsibility of the customer unless Approved Cycling clearly states otherwise before dispatch.
8. Delays / exceptions
Shipping and delivery timing with Pošta Slovenije, FedEx, or other operational partners can be affected by peak periods, carrier disruptions, weather, customs processing, supplier delays, address issues, or other unexpected events.
If significant delays arise, Approved Cycling should inform the customer where practical and provide the next appropriate support step.
9. Tracking
Tracking details may be provided once an order is dispatched, depending on the carrier and service level used.
10. Contact for shipping questions
For shipping questions, delays, or delivery issues, use the contact form. For shipping deliveries and return-related parcel routing, use the store and returns address below unless another return instruction has been provided.
Approved SLO d.o.o.
Ziherlova 10
1000 Ljubljana
Slovenia
Tel.: 0038630360820
Email: hello@approvedcycling.com